Returns
30 days. Unopened. Buyer pays return shipping.
If the seal on the roll's outer packaging hasn't been broken, you've got 30 days from delivery to send it back. Pack it well, ship it back to the return address we provide, and we'll refund the product price (not the original shipping) once it lands.
Why unopened? Because once it's been handled, it's a printed roll of toilet paper. There's no resale value left in a used revenge product.
Defective Items
Sometimes the print doesn't come out clean. Sometimes the design is wrong. Our supplier didn't provide the correct design for this run — that's the kind of thing that happens when you manufacture overseas, and we're working through it.
If your roll arrives defective:
- Contact us with a photo and your order number.
- We'll authorize the return.
- You ship it back (yes, return shipping is still on you — same as standard returns).
- We refund the full product price and credit you the cost of standard return postage when the roll arrives.
That last step is the difference. Defects cost you nothing in the end — but we need to see the roll come back before we can confirm the issue and credit the postage.
Order Tracking
You'll get a tracking number by email when your order ships. If three business days pass after the "shipped" email and your tracking still shows no movement, reach out and we'll chase it down with the carrier.
Wrong Address, Forgot Something, Want to Cancel
Orders are picked and packed fast. If you need to change or cancel, contact us immediately — preferably within an hour of ordering. After it ships, we can't pull it back; you'd have to wait for delivery and follow the return process.
Still Stuck?
Hit the contact form. We read everything. A human will get back to you within a couple of business days — usually faster.